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LG webOS Player Setup

Install the easyCMS player on LG webOS commercial displays, the SI Server menu routes per webOS version, the four install fields, and connecting the panel to your account.

Most easyCMS screens run Android or Windows. This guide is for the third option: LG’s commercial signage displays, which run webOS and can host the player on the panel itself, with no external box to power or maintain. Other players covers when that is the right choice; this article covers getting it working.

Before you start

Watch out The player runs on LG’s commercial webOS signage line, not on consumer LG televisions.

  • Commercial models only. Support varies by webOS version and model series. Support varies by webOS version and model series, and LG publishes recommended firmware per model, if in doubt, contact us with your model number before purchasing panels, and update the display’s firmware to the recommended version first.
  • Connect the display to your network (wired Ethernet recommended) and set the correct time and timezone in the display’s settings.
  • Have your CMS address (https://app.myeasycms.com) and CMS key to hand, both are in your welcome email.

Opening the Server Settings menu

There are two routes, depending on the webOS version the panel runs.

  • webOS 3.2 and later: press Settings on the remote, choose EZ Settings, select SI Server Setting, then select SI Server Setting again on the next page.
  • webOS 3.0: press and hold Settings until a message confirms the input was received, type 8080 and press OK.

Installation method 1: remote (network) install

Set all four fields, exactly as they are named on the panel. All four, exactly as named on the panel:

  1. Application Launch Mode — Local
  2. Fully Qualified Domain Name — On
  3. Application Type — IPK
  4. Local Application Upgrade — REMOTE

Then enter the package URL. We send that with your panel’s recommended firmware, so ask us for it with your model number rather than guessing. Confirm, let the display fetch and install, then restart the monitor, the player launches by itself and shows its connect screen.

Installation method 2: USB install

  1. Download the webOS player package (an .ipk file) on a computer.
  2. Rename it to the exact filename required by LG’s loader (com.lg.app.signage.ipk), the display will not detect it under any other name.
  3. Copy it into an application folder in the root of a FAT32 USB stick.
  4. Insert the stick into the display, set the upgrade source to USB in Server Settings, and confirm the install.
  5. Remove the stick and restart the display.

Connecting to the CMS

After restart the player shows its connect screen:

  1. Enter the CMS address, the full URL including https://.
  2. Enter the CMS key.
  3. Save; the panel registers itself with your CMS and then waits to be claimed.

Then claim the panel from Add a display, on a phone or computer using the same internet connection as the screen. Connecting your first display walks through it.

Two separate licences are in play here. Claiming the panel uses one of your display licences. The webOS player software also carries a commercial player licence, using the code in your purchase confirmation email, and that one re-verifies about every 30 days. A panel that is claimed but whose licence check has not completed keeps playing whatever it already has and quietly stops downloading anything new, see player licence problems.

Tips for webOS operation

  • Orientation, operating hours and the check-in interval live on the settings profile your account shares, so they are a change we make centrally rather than one you make panel by panel. Tell us what you need and it reaches every panel at once.
  • For portrait installations, set the rotation and schedule portrait layouts designed at the matching resolution.
  • To check a panel on site, press the yellow button on the remote while the player is running and choose Status from the Action bar. Reading the player status window explains what it shows.
  • Keep firmware at the recommended version, many webOS quirks are fixed by a firmware update.

A panel’s processor is more modest than a dedicated player’s. Heavy layouts with several videos at once may run better on an Android or Windows player feeding the screen over HDMI.

Related articles: Connecting Your First Display, Display Monitoring, Display Shows as Offline

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